MyWave Help · friendly fixes, honest advice, built-to-fit PCs

Friendly tech help from people who actually explain things.

Needing help with your personal tech — or your small business's — doesn't mean hiring a full-time IT person. MyWave Help is general tech support, on an as-needed or recurring basis: fixes, advice, setups, custom PC builds, and the patient explanation that ought to come with all of it. No upselling, no condescension, no queue — and we only ever touch your machines when you say so.

You don't need a “genius.”

You need a patient, trustworthy human who treats your tech — and your data — with respect. MyWave Help is your go-to for anything that plugs in or connects, whether it's a one-off fix or a custom-built PC.

Things we hear a lot:

• Laptop that won't behave.
• Wi-Fi dead in the back bedroom.
• A PC built for what you do — not what the big box pushes.
• Someone honest to ask before you buy.

That's us.

How it works.

1. Reach outTell us what's going on — or what you want to build.
2. We diagnose / spec itAnd explain it in plain English, with a clear quote.
3. We fix it / build itOn-site across Indiana, or remotely with consent-based access.
4. You're setAnd you know exactly who to call next time.

What's included.

Repairs & troubleshooting

• Slow computers, crashes, weird errors — diagnosed and fixed.
• Virus and malware removal, and a clean bill of health.
• Hardware upgrades — RAM, storage, batteries.

Setup & installation

• New computer, phone, tablet, or printer setup.
• Router and Wi-Fi setup and optimization.
• Smart-home device setup.

Custom PC builds

• Workstations for creators, AI/ML, and small offices.
• Gaming and family PCs.
• Specialized builds tailored to exactly what you do.
• A transparent parts list and pricing — the machine is yours, documented.

Advice & checkups

• “Should I buy this?” — honest buying guidance.
• Tech health check: security, backups, performance.
• Patient coaching for any comfort level.

MyWave Care — ongoing peace of mind.

A named human always on call for your household’s tech — or for a parent you’re looking after from afar. The annual house visit, the “is this email real?” call, the same person every time, never any standing access. $39/month or $396/year.

Learn about MyWave Care →

Why MyWave.

• We respect your data. No snooping, no data resale, ever.
• Consent-based remote access. We only connect when you say so — and it's logged.
• A real person, not a rotating bench. You build a relationship with someone who knows you and your setup.
• Honest advice. We'll tell you not to spend money when you don't need to.
• A small business you can trust. Big tech wants your data — we want to help you keep it yours.

Pricing.

Contact for a quote. Per-issue, hourly, and custom-build pricing — straightforward and explained up front, no surprises. Think of us as your part-time IT department, same person every time.

Questions.

Do you come to me?
Yes — on-site across Indiana. Remote help available anywhere with an internet connection.

Will you snoop through my files?
Never. Remote access is consent-based: we only connect when you turn it on, and every session is logged.

Can you build me a PC?
Yes — anything from a family computer to an AI workstation, or a private server of your own (see MyWave Harbor). You tell us what you do; we spec and build it.

Can you help my small business?
Absolutely. We're the part-time IT department for a handful of Indiana small businesses — same person on the other end every time.

— MyWave